Investigation SME, Flex Investigations and Offboarding

Investigation SME, Flex Investigations and Offboarding at Amazon

Amazon is hiring an Investigation SME for its Flex Investigation and Offboarding (Flex I&O) team in Hyderabad, Telangana. The role focuses on protecting the Amazon Flex brand by adjudicating Delivery Partner incidents that warrant offboarding, involving collaboration with partners during legal and arbitration proceedings.

Key Eligibility Criteria

• Experience: 2 years of investigations experience.
• Skills: Excellent written and verbal communication; strong research and analytical abilities.
• Status: Must be in Good Standing.
• Preferred: Experience with legal/arbitration processes, handling escalations, and familiarity with US/English region regulatory frameworks.

Responsibilities & Scope of Work

• Conduct thorough investigations into adjudicated Delivery Partner incidents.
• Gather, organize, and present comprehensive case data for arbitration partners.
• Ensure compliance with established procedures and Service Level Agreements (SLAs).
• Maintain detailed documentation of case findings for legal and compliance purposes.

Stipend & Compensation

Not specified in the source document. Employment type is Full-time.

Application Procedure

1. Visit the official LinkedIn job posting for Amazon.
2. Sign in or create a LinkedIn account.
3. Click 'Apply' to submit your application directly through the platform.

Official Notification & Contact

Job ID: A10561345
Location: ADCI HYD 16 SEZ - H83, Hyderabad, Telangana, India
Application Link: Apply via LinkedIn