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Senior Team Member (Global Investigations)
Organising Institution / Firm
Bank of America
Quick Verified Facts
๐ Deadline
Not Specified by Organiser
๐ Mode / Location
Gurugram, Haryana, India
๐ฐ Stipend / Pay
Not Specified
๐ Eligibility
Graduate or Post Graduate (B.Com or MBA Finance); up to 6 years of experience; foundational knowledge in payments and investigations.
๐ก๏ธ Category
Job
Full Opportunity Brief
Contextual Overview
Bank of America is hiring a Senior Team Member for its Global Business Services division in Gurugram. This role focuses on the Global Investigations process, handling payment-related queries, SWIFT correspondence, and reconciliation for Asia, EMEA, and US regions.
Key Eligibility Criteria
- Education: Graduate or Post Graduate degree (B.Com or MBA in Finance).
- Experience: Up to 6 years of relevant experience.
- Skills: Strong knowledge of payment concepts (MT 103/202/202Cov), investigations experience, and logical understanding of payment flows.
Responsibilities & Scope of Work
- Review and index incoming messages from external banks/clients into GIN cases.
- Investigate and identify root causes for payment enquiries.
- Manage SWIFT correspondence with external banks.
- Execute payment adjustment entries across client, internal, and nostro accounts.
- Coordinate with onshore/offshore teams to ensure timely resolution of queries.
Stipend, Compensation & Mode
Not specified by the employer.
Application Procedure
- Visit the official LinkedIn Job Posting.
- Click the 'Apply' button to be redirected to the Bank of America career portal.
- Complete the application form and submit your updated resume.
FAQs
- What are the work timings? The role requires working in rotational shifts between 11:30 am and 11:30 pm (9-hour shifts) to support 24/7 business operations.
- Is this a legal role? No, this is a financial operations/banking role. It is classified as 'legal_adjacent' due to the regulatory and compliance-heavy nature of payment investigations and SWIFT reporting.