Case Manager

Contextual Overview

SevakH, an Indian legal technology platform specializing in Online Dispute Resolution (ODR), is hiring a full-time Case Manager to be based in Kochi, Kerala. The organization focuses on streamlining mediation, arbitration, and legal consultation services through a digital-first approach.

Key Eligibility Criteria

• Bachelor’s degree in Law, Social Work, Management, or a related field.
• Strong proficiency in English and regional languages used in Kochi.
• Basic understanding of legal processes, particularly dispute resolution mechanisms (mediation/arbitration).
• Prior experience in legal services or ODR is considered an advantage.
• Proficiency in digital tools, data entry, and case management systems.

Responsibilities & Scope of Work

• Coordinate dispute resolution matters, including case intake, documentation, and tracking.
• Liaise between clients, legal professionals, and internal teams to schedule sessions and provide updates.
• Maintain accurate records in case management systems and ensure compliance with internal policies.
• Prepare case reports and assist in onboarding clients.
• Identify workflow bottlenecks and contribute to operational efficiency improvements.

Stipend, Compensation & Mode

Not specified (Full-time, On-site role).

Application Procedure

Interested candidates should apply via the official LinkedIn job portal. Ensure your resume highlights relevant coordination experience and familiarity with legal/ODR processes.

Official Link: Apply via LinkedIn