Senior Executive (Dunning & Recovery)

Contextual Overview

StarHub is hiring a Senior Executive (Dunning & Recovery) in Singapore to manage legal recovery, insolvency cases, and dunning operations within the telecommunications sector. This role involves managing external legal counsel, representing the company in Small Claims Tribunals (SCT), and overseeing BPO teams.

Key Eligibility Criteria

• Education: Degree or Diploma in Finance, Business, Economics, Accounting, or a related discipline.
• Experience: 3–5 years in dunning, credit recovery, and legal insolvency workflows.
• Technical Proficiency: Advanced spreadsheet skills (Excel/Google Sheets, VBA/Apps Script preferred) and hands-on experience with SAP.
• Legal Knowledge: Practical understanding of local legal processes, including Proof of Debt (POD) filings, Official Assignee/Liquidator administration, and SCT hearing protocols.

Responsibilities & Scope of Work

• Manage legal recovery and insolvency cases, including filing POD claims.
• Represent the company in Small Claims Tribunals (SCT) hearings and consultations.
• Manage relationships with Debt Collection Agencies (DCAs) and law firms.
• Supervise BPO staff handling credit reporting and debt write-offs.
• Prepare justification papers for bad debt write-offs and maintain provisioning records.

Stipend, Compensation & Mode

Not specified. This is a full-time, professional employment position.

Application Procedure

Interested candidates should apply directly through the official LinkedIn job portal:

Apply via LinkedIn

FAQs

• Does this role require legal qualifications? While it requires knowledge of insolvency and debt recovery legal processes, it is a finance/operations-focused role rather than a practicing lawyer position.
• Is prior experience in telecommunications required? It is preferred, but the core requirement is 3–5 years of experience in credit recovery and insolvency workflows.